Frequently Asked Questions
If you have questions not answered here, please contact us at support@realhorse.com
Instruction video - scroll down.
Does the sound generator actually help me diagnose my horse's lameness?
Absolutely! Our patented sound generator is more than just a fun feature—it's a powerful tool designed to help you detect subtle irregularities in your horse's gait. This aligns with our mission to make equine care accessible to everyone, empowering all horse owners to spot signs of lameness early and take action before issues become serious.
Why Sound Matters
Humans often find it challenging to notice tiny differences in fast-moving visuals, like the legs of a trotting horse. Our eyes can miss small details when things move quickly. It's similar to how early animators like Walt Disney created the illusion of motion using just a few frames per second—our brains fill in the gaps to make sense of what we see.
However, our ears are excellent at picking up small irregularities in sound. Just like a music conductor can immediately notice an instrument that's slightly out of tune, you're naturally more sensitive to slight changes in rhythm and timing when you listen carefully. This is because our brains are especially good at processing sounds and noticing when something doesn't match the expected pattern. The Neuroscience behind this is called Predective Processing.
How the Sound Generator Helps
Our sound generator takes advantage of this by turning your horse's movement data into sound. We've used actual hoofbeats for the impact sounds and reversed hoofbeats to simulate the push-off phase. By listening to these sounds, you can "hear" any asymmetries or irregularities in your horse's gait that might indicate lameness.
Try It Yourself!
To make the most of this feature:
- Play the Video at 50% Speed: Slowing down the video helps you match what you see with what you hear.
- Turn Off AR Key Points and Graphs: This reduces visual distractions, allowing you to focus on the sounds.
- Use the Sound Generator for Front or Hind Legs: This lets you concentrate on specific areas of concern.
Do you "see" your horse more clearly now?
I have tried using the app, but it does not work. What can I do?
Please follow the on-screen instructions when recording your horse.
See the instruction video at the bottom of this screen.
Record at the approximate same height as the wither-height of your horse.
Ensure the app sees the entire side of your horse without equipment and make sure the eye and withers is not obscured by the forelock or mane.
We recommend you start with only analyzing left and right circle and wait with analyzing straight line. Routine circle analysis works well in most cases.
Do you save my data if I pause my subscription?
Yes, we save your data when you pause or downgrade your subscription to ensure you don’t lose valuable historical records. If you reactivate your subscription, you’ll still have full access to your data. However, if you cancel your subscription and delete the app, your data will be automatically removed from our servers.
Can I upgrade to a Premium subscription for just one month to get expert advice on my horse?
Yes, you can easily upgrade to Premium for just one month if you need expert advice or help getting started with this innovative technology. We’re here to assist you as you explore the full potential of our app!
Can the RealHorse expert diagnose my horse with a Premium or Unlimited subscription?
While our RealHorse experts are here to help you interpret your horse's data and provide guidance on using the app effectively, they cannot provide a complete diagnosis of your horse's condition, even with a Premium or Unlimited subscription.
Diagnosing a horse requires a thorough, hands-on examination by a qualified veterinarian.
Our experts can:
- Assist you in understanding the analysis results.
- Explain what the symmetry measurements might indicate.
- Suggest possible next steps.
For a comprehensive assessment and accurate diagnosis, we recommend consulting your local veterinarian. RealHorse makes it easy to share your horse's analysis by generating a detailed PDF summary that you can email directly to your vet, helping them gain insights from the data you've collected.
How often can I contact my expert with a Premium or Unlimited subscription?
With your Premium or Unlimited subscription, you can have one consultation per week with our in-app experts. This includes your initial inquiry and necessary follow-up messages related to that specific issue. Our experts aim to respond within 24-48 hours during normal office hours.
To make the most of your consultation:
- Be Thorough in Your Initial Message: Include all relevant details and questions about your concern. This helps our experts provide comprehensive assistance more efficiently.
- Check In-App Resources First: Explore the Analysis section of the app, where expandable drawers offer detailed information and answers to common questions. You might find immediate answers there.
Please note that while we're here to help interpret your horse's data and provide guidance, we cannot offer a complete diagnosis remotely. For a thorough assessment, we recommend consulting your local veterinarian. You can easily share a detailed summary PDF of your horse's analysis with your vet directly from the app.
Who can benefit from using RealHorse? Is it suitable for both horse owners and professionals?
Absolutely! RealHorse is designed for everyone who loves and cares for horses—whether you're a horse owner, trainer, veterinarian, or equine enthusiast. Our mission is to democratize access to advanced equine health monitoring, empowering all horse lovers to proactively take care of their horses and detect signs of lameness before it's too late.
We understand that early detection of lameness is crucial in preventing long-term health issues. By providing a user-friendly app that harnesses cutting-edge technology, we make it possible for anyone to assess their horse's movement symmetry with just a smartphone. This means you don't need specialized equipment or extensive training to monitor your horse's well-being.
For horse owners and trainers, RealHorse offers quick and accurate results that help you make informed decisions about your horse's care. You can easily track changes over time, allowing you to spot potential issues early and consult a professional if needed.
For veterinarians and equine professionals seeking deeper insights, the app includes advanced features and detailed analytics. This allows you to supplement your expertise with precise data, enhancing your ability to diagnose and treat your patients effectively.
By bridging the gap between professional diagnostics and everyday horse care, RealHorse aims to improve the overall health and happiness of horses everywhere. We're committed to making advanced equine health assessment accessible to all who love horses, ensuring that every horse has the opportunity for timely care and attention.
Is the app validated? How?
Yes, the app has been scientifically validated through research conducted in collaboration with the University of Copenhagen.
Our study tested the app's accuracy in measuring horse movement symmetry and detecting lameness using videos from various camera angles, including handheld use. The algorithm consistently delivered reliable results, with only minor, clinically insignificant variations when using handheld cameras.
Notably, our app introduces a revolutionary groundline estimation method that has not been implemented in similar solutions before. This innovative approach allows the algorithm to maintain high precision across different conditions, making it suitable for both clinical and real-world applications.
The results of this study have been submitted for peer review, and further validation studies are ongoing to refine the algorithm for use in diverse environments and horse types.
Can I use the app to monitor my horse over time?
Yes, absolutely! The app saves your analysis history so you can monitor changes in your horse's movement over time. The first analysis you perform is automatically set as a baseline, and all subsequent analyses are compared to this baseline in your horse's profile.
You have the flexibility to set any analysis as a new baseline or remove existing baselines whenever you like. Improvements and regressions are shown as percentage point (%pt) changes in the lameness categories, giving you clear insights into your horse's condition.
This feature is particularly useful for tracking progress during rehabilitation or spotting any developing issues early on. By regularly monitoring your horse's movement, you can stay proactive about their health and well-being.
Have you validated the use of handheld cameras?
Yes, we have validated the app's use with handheld cameras. During our study, we tested the app using both stationary and handheld camera footage, and the results showed only minor differences in accuracy. This means you can use the app on your smartphone while holding the camera, and still get reliable results.
Can RealHorse really diagnose my horse's movement soundness just by using an iPhone?
Yes, RealHorse can help assess your horse's trotting symmetry using just your iPhone, trotting symmetry is a crucial aspect of detecting lameness in horses. While the app can identify asymmetries in your horse's movement—which may indicate lameness—it does not diagnose the underlying cause of any asymmetry or lameness.
Our goal is to assist you in monitoring your horse's movement patterns, and we are continually working to improve the algorithm to provide even more detailed insights in the future. Sometimes, our algorithm will offer predictions or suggestions of a specific diagnosis based on asymmetry pattern recognition, in the "What to Make of It" section in the analysis summary.
RealHorse utilizes advanced Vision Analysis technology, a form of artificial intelligence, to assess your horse's movement symmetry using your iPhone. We've trained our algorithm on thousands of horse images and videos, enabling it to precisely identify key points—like joints and limbs—in every frame of your videos.
This sophisticated algorithm runs directly on your iPhone without needing an internet connection. By analyzing these key points, we calculate the symmetry of your horse's movements.
In the world of equine health, symmetrical movement often indicates soundness, while asymmetry can be a sign of lameness—though minor asymmetry can sometimes be normal. By measuring movement symmetry, RealHorse helps you assess your horse's well-being conveniently and accurately.
With RealHorse, you have a powerful professional-grade tool right in your pocket, making it easier than ever to monitor your horse's gait and detect potential issues early on.
Please note that while RealHorse provides valuable insights into your horse's movement, it does not replace a professional veterinary diagnosis. If you have concerns about your horse's health, we recommend consulting a qualified veterinarian.
I have a question that isn't answered here. What should I do?
We're here to help!
For Premium and Unlimited Subscribers:
If you're a Premium or Unlimited subscriber, you can consult your personal expert directly through the app for any relevant advice, including specific questions about your horse's health and analysis results. Simply access an expert from any summary view within the app.
For Basic and Basic Plus Subscribers:
If you're a Basic or Basic Plus subscriber, you're welcome to contact us with general inquiries about RealHorse, such as how to use certain features or troubleshoot issues. Please email us at support@realhorse.com, and we'll respond as soon as possible. Please note that we are unable to provide specific advice about your horse without a Premium or Unlimited subscription.
Interested in Personalized Expert Advice?
Consider upgrading to our Premium or Unlimited subscription to access one-on-one chat consultations with our expert veterinarians. This will allow our expert vets to access all the data you permit within the app, enabling you to receive personalized guidance tailored to your horse's needs.
Will RealHorse reduce the need for veterinarians?
Not necessarily. In fact, RealHorse is designed to empower horse owners and professionals by helping them monitor their horse's movement more effectively. This often leads to earlier detection of subtle asymmetries or potential issues, which means you can act sooner—whether that’s adjusting training or consultation by a veterinarian. By providing objective data, RealHorse enhances communication and supports more informed decisions. It’s a tool to complement professional care, not replace it.
What is RealHorse and how does it work?
RealHorse is a smartphone app (iPhone only, for now) that measures subtle asymmetries in a horse’s gait. Using a computer vision algorithm, the app tracks the ground-truth vertical displacement (VDS) of the head, withers, and pelvis. It then uses the withers as a reference point to determine whether a front or hind asymmetry is the likely primary issue—all in just a few minutes and without an internet connection.
Can horse owners skip a Pre-Purchase Exam (PPE) if they have RealHorse?
We strongly advise against relying solely on any app or service, including RealHorse, for pre-purchase exams (PPEs). Clients who choose to forego a vet-conducted exam risk losing the legal protection, thoroughness, and professional expertise that only a qualified veterinarian can provide. RealHorse is designed to supplement, not replace, professional evaluations. Its goal is to enhance the standard of documentation in PPEs by introducing objective gait analysis, supporting both veterinarians and horse owners in making informed decisions.
How is RealHorse validated?
We’ve just submitted a validation paper (co-authored with the University of Copenhagen) for peer review, demonstrating that our VDS measurements are reliable across various camera angles, including handheld use. This study also demonstrated the algorithm accurately estimates the groundline—enabling a true “Ground Truth” VDS analysis. We have a comparison study against a motion capture system planned for the spring, and we’re finalizing a large-scale validation against manually annotated keypoints (an industry standard in Computer Vision).
As soon as any of the papers have passed peer review, we will link to them on our website.
Do you foresee changes in PPE procedures due to technology like RealHorse?
Technology inevitably shapes how we do things. As tools like RealHorse become more common, PPE procedures and expectations around objective data may evolve. The key is to use these innovations to raise clinical standards. We strongly believe that having more data, rather than less, benefits veterinarians, buyers, and sellers alike—so long as a veterinarian remains central to the decision-making process.
How long has RealHorse been tested by veterinarians?
We’ve partnered with the test clinic iKeyVet, where the RealHorse prototype has been used daily for over two years. The clinic’s orthopedic team of five veterinarians focuses almost exclusively on lameness and poor performance in sport horses. Four vets have completed extensive ISELP coursework, and one is both ISELP- and EGAS-certified, as well as serving as Team Vet for the Danish National Dressage Team. Their hands-on experience confirms that RealHorse is easy to use and clinically reliable in demanding equine sports settings. We believe RealHorse provides objective gait analysis on par with any other system available today.
Can I become a RealHorse expert, and how does it benefit me?
Absolutely! We’re looking to bring together a group of dedicated experts who are passionate about equine lameness and objective gait analysis. Here’s what you need to know:
- Timely Responses & Expertise
As a RealHorse expert, you’ll be expected to respond promptly to user queries and have in-depth knowledge of Equine Objective Gait Analysis. - Direct Access to Clients
You’ll have access to all the analyses performed by RealHorse users who connect with you - providing an invaluable source of potential new clients. - Next Steps
We encourage you to start by using RealHorse extensively in your practice so you’re comfortable interpreting and explaining the results. Once you’re ready, contact us at support@realhorse.com for more details on how to become an official RealHorse expert.
What is the price for veterinarians using RealHorse?
As a veterinarian, you’ll need our Unlimited subscription plan, which lets you add an unlimited number of horses to your account. You can install this subscription on two iPhones, and we don’t mind if you share these two phones among multiple vets at your clinic. You can also contact RealHorse experts directly in the app for advice on interpreting results - just remember to mention you’re a vet!
The Unlimited subscription costs $550 USD/year when billed annually.
Can I add diagnostic block notes and a diagnosis to an analysis in the app?
Absolutely! RealHorse allows you to select from a comprehensive list of diagnoses organized by anatomical region or to write a custom note about a diagnostic block. We encourage you to use this feature, as it helps us continually improve our algorithms ability to predict a diagnosis - but please only add a diagnosis if you’re reasonably confident in it.
How can I get help interpreting the graphs in the analysis?
- Check the In-App Info Videos
Tap the small “i” icons in the apps analysis to watch our information videos, which explain the graphs and key measurements. - Contact an Expert (Premium or Unlimited Subscription)
If you have a Premium or Unlimited subscription, you can reach out to a RealHorse expert directly from the app. Once connected, they can see all your analyses and advise you on how to interpret your results.